First Impression Representative
Description

Be the Voice of Customer Excellence!

First Impression Representative
$17–$21/hour
At Trades Holding Company, you’re not just answering calls—you’re creating great customer experiences, solving problems, and helping people get the services they need


What You’ll Do

  • Handle inbound/outbound calls with professionalism
  • Identify needs, solve problems, and upsell when appropriate
  • Document interactions in CRM systems
  • Deliver fast, friendly, and effective service every time

What We’re Looking For

  • Customer service or call center experience preferred
  • Strong communication & multitasking skills
  • Tech-savvy and comfortable in a fast-paced environment
  • Flexible schedule (evenings & weekends required)

Perks & Benefits

  • Weekly pay
  • Weekly bonus potential
  • Medical, dental, vision and life
  • 401(k) with 4% match
  • PTO

  

About Trades Holding Company

Founded in 1994, we are the largest Mr. Rooter franchisee in the region. With nearly 400 employees across Ohio, Kentucky, and Indiana, we provide a stable, professional "home base" for tradespeople. We believe in fostering a journey from apprenticeship all the way to retirement.

  

Trades Holding Company, LLC is an Equal Opportunity Employer.