Summary | Objective

The Shipping and Receiving Team Lead is responsible for the training and development of the Shipping and Receiving team. Duties for this position include organizing inventory for easy retrieval as new orders come in, managing space, and reviews incoming/outgoing shipment schedules to maintain productive operations.

Key Accountabilities | RESULTS EXPECTED TO ACHIEVE

• Ensures company standards for safety, quality and customer satisfaction are met or exceeded 

Key Responsibilities | TASKS YOU DO TO ACHIEVE THE ACCOUNTABILTIES 

• Leads, develops, directs, and coaches the performance of Shipping and Receiving team
• Writes and delivers performance reviews annually for the team members within the department
• Effectively identify and address performance management issues as they arise. Give recognition in a timely manner for good performance
• Implement initiatives to promote a safety culture to drive toward zero incidents
• Assist with backing up all positions within Shipping and Receiving in the absence of personnel
• Follow up with customer requests on status of work orders and inventory 
• Direct the team’s workload daily to ensure daily goals and objectives are met
• Creates shipping documents and processes completed orders
• Deescalates upset customers or vendors successfully by addressing their needs and finding solutions to problems identified
• Handles shipment discrepancies appropriately
• Reads and understands purchase orders, prints and manages blanket PO’s
• Manages process of damaged customer goods
• Load and unloadtrucks throughout day including hazardous materials
• Communicate daily with vendors, suppliers and transport companies to meet business goals
• Maintain standards of health and safety, cleanliness and security
• Lead processes for UPS and Fedex Shipments 
• Input and retrieve information from the ERP software and provide reports and data as needed
• Conducts training for departmental personnel and ensures compliance with QMS standards 
• Manages PTA requests and timecard approvals in absence of manager
• Performs all other assignments as required
• Must be able to work 8:00am to 4:30pm Monday through Friday

Qualities for Success

• Demonstrates Arrow’s Core Values
• High school diploma or GED equivalent
• Must be a Citizen of the United States of America or have a current Green Card
• Strong attention to detail to ensure safety and quality
• General computer skills and the ability to work with basic computer programs
• Ability to balance workload effectively and stay organized
• Ability to read and understand processes, procedures, and instructions
• Ability to work and collaborate with others respectfully and professionally
• Ability to be dependable and punctual, work overtime as needed

Physical Requirements

• Lift up to 10 lbs. regularly and up to 30 lbs. on occasion 
• Ability to use hand tools requiring using fine dexterity and precision 
• Standing, sitting, walking, stooping, and bending for 8 hours as the position requires
• Ability to withstand occasional odors 

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Work Environment

This position location is on the production floor. While performing the duties of this job, the team member may work near moving mechanical parts and could be exposed to chemical or electrical shock risk.  The team member is occasionally exposed to fumes or airborne particles, extreme heat, and noise levels that are typically moderate.

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Personal Protective Equipment Required

• Eye protection 
• Steel toe or composite toe shoes 
• Ear protection (job specific)
• Gloves (job specific)
• Face shield or face mask
• Other PPE as required 

We are proud to offer a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees and their families. At Arrow Finishing, our commitment to our team is rooted in our five core values of People, Excellence, Integrity, Communication, and Innovation.
Become part of a team where our values shape every action and decision. Experience a workplace dedicated to your growth, well-being, and success. Join Arrow Finishing and make a meaningful impact today!

Medical Benefits

• Medica Passport Choice Network
• Medica Elect Network
• Medica VantagePlus Network

Health Savings Account (HSA)

• Administered by Alerus: Save pre-tax money for medical expenses.
• Annual Company Contribution
• Wellness Incentives: Earn up to $75 per month for meeting wellness goals, up to $900 a year.

Dental & Vision Benefits

• Dental Insurance
  • Employer Paid
• Voluntary Vision Insurance
  • Employee Paid

Income Protection

• Life Insurance: A basic life insurance policy is provided to employees at no cost in the amount of $50,000, with an option to purchase additional coverage.
• Short-term Disability Insurance: Coverage to protect your income during illness or injury for up to 12 weeks at 60% of your income, employee-paid.
• Long-term Disability Insurance: Coverage to protect your income during illness or injury for the period following 12 weeks at 60% of your income, employer-paid.

Additional Voluntary Benefits

• Accident, Critical Illness, and Hospital Insurance: Supplemental coverage for unexpected events.
• Whole Life with Long-Term Care: Coverage that combines life insurance with long-term care benefits.
• Pet Insurance: Coverage for your furry family members.

Financial Security

• 401(K) Retirement Plan: Save for your future with company match contributions. Arrow Finishing contributes to a Safe Harbor match of 100% of the first 3%, and 50% up to 2%.
• Limited Flexible Spending Account (FSA): Set aside pre-tax money for dental, vision, and dependent care expenses.

Paid Time Accrued (PTA)

• Generous Time Off: Accumulate paid time off based on years of service, starting the first week of employment. Newly hired employees accumulate 80 hours in their first year.
• 8 paid company holidays.

Wellness Programs

• Medica Value Adds: Access to wellness resources and programs to support a healthy lifestyle.
• My Health Rewards: Earn rewards for participating in health and wellness activities.

Employee Assistance Program

• Medica offers a toll-free hotline 24 hours a day, 365 days a year with counselors who can help resolve personal and work concerns, family problems, and financial difficulties for all employees regardless of coverage. Call 1-800-626-7944 and counselors will help you identify, understand, and cope with problems.

Milestone Anniversary Awards

• Receive a bonus for achieving anniversary milestones; bonuses range from $100 to $5,000.

Educational Assistance

• Up to $5,250 a year towards education supporting your role.

Payroll

• Pay occurs every week on Thursdays.

Eligibility

• Full-Time Employees: Benefits are available to full-time employees working 30 hours or more per week.
• Family Coverage: Options to cover your spouse and dependent children under age 26.

This position will remain open for applicant consideration until filled.