Xtreme Solutions, Inc. (XSI) is seeking a Subject Matter Expert (ISO) to lead quality and documentation standards on a federal headquarters program in Washington, DC. This senior expert leads program documentation to ISO and other international standards, and identifies, analyzes and solves problems that affect the quality of services. The role requires demonstrated ISO expertise and Lean Six Sigma skills, and it is a named Key Personnel position on the contract.

Responsibilities

• Lead the program's documentation to ISO 9001 and other international documentation standards.
• Develop, maintain and control quality management system (QMS) documentation, including the quality manual, SOPs, work instructions and records.
• Identify, analyze and solve problems that affect the quality of services, using root cause analysis and Lean Six Sigma methods.
• Plan and conduct internal quality audits, and prepare the program for certification and surveillance audits.
• Manage corrective and preventive actions (CAPA) through to verified closure.
• Define quality metrics and report trends and recommendations to program leadership and government stakeholders.
• Train program staff on quality procedures and documentation standards.

 Required qualifications

• At least 10 years of experience in quality management.
• Master's degree in a related field, or 16 years of equivalent experience in place of the degree.
• A current ISO credential, such as ISO 9001 Lead Auditor certification (Exemplar Global or IRCA/CQI) or ASQ Certified Quality Auditor (CQA). Completion of a training course alone does not meet this requirement.
• Six Sigma (Lean) certification, Green Belt or higher.
• Active Secret clearance.
• Ability to work on site in Washington DC when needed.

Preferred qualifications

• Experience leading an organization through ISO 9001 certification or registration.
• Experience applying a QMS to service, administrative or government operations, not only manufacturing.
• Lean Six Sigma Black Belt or Master Black Belt.
• Experience supporting the Department of State or another federal civilian agency.