Why Us:

· Panhandle Hospitality: Bring your professionalism and friendliness to patients and coworkers every day.

· Close-Knit Team: Small community, big heart, where every team member matters.

· Meaningful Impact: Support the financial and operational systems that help deliver quality healthcare.

Responsibilities:

· Provide excellent customer service.

· Answer and route incoming calls.

· Assist visitors entering the Patient Financial Services office.

· Process incoming mail, payments, and remittances.

· Prepare and balance daily deposits.

· Scan and maintain posting documentation and remittance files.

· Track accounts payable invoices for department approval.

· Order and maintain office supplies.

· Run weekly Accounts Receivable reports.

· Assist with payroll functions.

· Process facility applications for out-of-state Medicaid.

· Complete provider credentialing and re-credentialing applications.

· Maintain CAQH profiles and provider enrollment records.

· Monitor credentialing application status and follow up as needed.

· Maintain provider licenses, DEA certificates, and malpractice documentation.

· Respond to payer and provider inquiries.

· Assist with claims processing and data entry.

· Identify process improvements to increase credentialing efficiency.

· Perform other duties assigned by management.

Benefits:

· Generous paid time off.

· Education reimbursement opportunities.

· Growing 401(k) retirement program with company match.

· Comprehensive dental, vision, disability, and accident insurance.

· Health, critical illness, and life insurance options.

· High school diploma or GED required.

· Administrative, healthcare, insurance, or customer service experience preferred.

· Strong organizational, communication, and computer skills.

· Ability to handle multiple priorities while maintaining accuracy.