Title: Accounts Receivable Specialist

Location: Lake Providence, LA

Employment Type: Salaried 

Classification: Full Time

Position Summary:

Terral RiverService, Inc. is seeking a dependable, detail-oriented Accounts Receivable Specialist to join our accounting team. This position is responsible for processing customer payments, maintaining accurate customer accounts, assisting with collections, posting deposits, and supporting daily accounting operations.

The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate professionally with customers and coworkers.

Essential Job Functions: Accounts Receivable & Accounting:

• Process customer payments received by check, ACH, wire transfer, and credit card.
• Prepare and complete remote bank deposits.
• Process customer credit applications, verify required information, coordinate applications for approval, and maintain accurate customer credit records.
• Record and apply customer payments accurately across multiple company locations.
• Research and identify credit card payments to ensure they are applied to the correct customer accounts.
• Monitor outstanding Accounts Receivable balances and follow up with customers regarding past-due invoices.
• Research and resolve payment discrepancies, short payments, unapplied payments, credits, and customer account issues.
• Post journal entries in the accounting system, ensuring accuracy and proper supporting documentation.
• Maintain accurate customer account records and electronically file payment documentation.
• Assist with account reconciliations and other accounting duties as assigned.

Essential Job Functions: Customer Service & Communication:

• Monitor the accounting email inbox, respond to Accounts Receivable inquiries, and forward other correspondence to the appropriate department.
• Communicate with customers regarding invoices, payments, account balances, and outstanding balances.
• Work closely with other departments to research and resolve customer account questions.
• Provide professional and courteous customer service.

Essential Job Functions: Third-Party Trucking Insurance Compliance:

• Maintain and monitor Certificates of Insurance (COIs) for third-party trucking companies.
• Use insurance tracking software to monitor expiration dates and request updated certificates.
• Maintain accurate insurance compliance records and supporting documentation.
• Prepare third-party trucking reports and supporting information for the annual workers' compensation audit.

Additional Responsibilities:

• Assist the accounting department with additional projects and responsibilities as needed.

Qualifications: 

• Previous experience in Accounts Receivable, bookkeeping, or accounting preferred.
• Experience preparing and posting journal entries preferred.
• Strong computer skills, including Microsoft Excel and Outlook.
• Experience with Microsoft Dynamics 365 Business Central or similar accounting software is a plus.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle multiple responsibilities and meet deadlines.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality of financial and customer information.

Note: This job description provides a general overview of the typical responsibilities and qualifications for an Accounts Receivable Specialist. Actual job requirements may vary based on the specific needs of the organization and industry standards.

About Terral RiverService, Inc:

Terral RiverService (TRS) is a Family-owned business with a continually growing footprint of boats and barges throughout most of the inland waterway system of the US. We specialize in bulk storage, material handling, river, road and rail logistics along the Mississippi River system, the Gulf Intracoastal Waterway and the inland waterways of Louisiana and southern Arkansas. With our growing fleet of push boats, river barges and modern dock operations strategically located throughout the Lower Mississippi River Valley, we are outfitted to transport, handle, and store virtually any commodity needed in the marketplace. TRS has over 600 employees and has operations in multiple states.