Job Summary: The Human Resources Generalist is responsible for supporting the day-to-day operations of the Human Resources function by administering HR programs, maintaining employment records, supporting compliance with employment laws and Company policies, and providing exceptional service to employees and management. Responsibilities include employee relations, recruitment, onboarding, benefits administration, performance management, leaves of absence, workers’ compensation coordination, and HR administration.

This position focuses on the administration and coordination of HR programs, handling routine employee matters, and assisting management with established HR processes. The HR Generalist works with the Company’s designated HR consulting resource, legal counsel, and Company leadership on complex, sensitive, or high-risk matters.

Essential Job Functions:

Employee Relations

• Serve as the first point of contact for employee questions regarding HR policies, procedures, and employment matters.
• Assist managers with routine employee relations matters, including coaching, counseling, performance improvement plans, disciplinary actions, and conflict resolution.
• Conduct or coordinate workplace investigations as assigned, document relevant information and findings, and consult with the Company’s designated HR Consulting resource, legal counsel or leadership regarding complex or sensitive matters.
• Promote a positive work environment through employee engagement initiatives.
• Provide guidance to managers regarding established HR procedures and Company policies.
• Conduct or coordinate exit interviews and identify recurring employee concerns.

Recruitment & Onboarding

• Coordinate the full-cycle recruitment process, including posting positions, screening applicants, scheduling interviews, conducting reference checks, and preparing offer letters.
• Facilitate new hire orientation and onboarding.
• Ensure completion of all required employment documentation and compliance requirements.
• Maintain applicant tracking records.
• Coordinate recruitment and onboarding processes in accordance with established Company procedures and management direction.

Benefit Administration

• Administration
• Assist employees with benefit enrollment and changes.
• Coordinate new hire benefits, qualifying life events, COBRA administration, and annual open enrollment.
• Act as liaison with benefit vendors to resolve employee issues.
• Coordinate benefits-related communication and follow up on outstanding enrollment, eligibility, or vendor issues.

Payroll Support

• Assist with payroll processing by reviewing timecards, auditing employee information, and ensuring payroll changes are processed accurately.
• Process employment status changes, wage adjustments, and deductions.
• Maintain payroll records and assist with payroll audits.
• Coordinate employee status and payroll changes with payroll personnel and management, ensuring changes are supported by appropriate authorization and documentation.

Leave Administration

• Coordinate leaves of absence, including FMLA, CFRA, ADA accommodation, workers' compensation, and other protected leaves.
• Maintain required documentation and track leave dates, deadlines, required documentation, and anticipated return-to-work dates.
• Communicate with employees and managers regarding leave administration and required documentation.
• Coordinate workers’ compensation claim administration and related documentation, including communication regarding work restrictions and return-to-work information.
• Consult with Company’s designated HR consulting resource on complex leave, reasonable accommodation, workers’ compensation, and return-to-work matters.
• Maintain appropriate confidentiality and follow established procedures when handling sensitive medical and leave-related information.

Performance Management

• Support annual performance review processes.
• Assist managers with goal setting and employee development.
• Monitor evaluation completion and maintain personnel records.
• Coordinate performance review schedules, follow up on outstanding evaluations, and assist managers with related documentation and next steps.

Compliance and Recordkeeping

Support compliance with applicable federal, California, and local employment laws and Company policies by maintaining accurate records, tracking required deadlines, coordinating reporting, and following established procedures.

• Maintain personnel files and HR records in accordance with record retention requirements.
• Assist with HR audits and regulatory reporting.
• Maintain confidentiality of employee and Company information.
• Coordinate required employment reporting and maintain supporting documentation.
• Assist with reviewing and updating HR policies, procedures, and practices in coordination with management and Company’s designated HR consulting resource

Training & Development

• Coordinate employee training programs.
• Assist with policy education and compliance training.
• Track required certifications and mandatory education.
• Coordinate required training schedules, maintain training records, and follow up on outstanding training or certification requirements.
• Assist with employee engagement, recognition, and retention initiatives as directed by management.

HR Administration

• Maintain accurate HRIS records and employee data.
• Prepare employment verification letters and other HR correspondence.
• Update job descriptions and organizational charts as directed.
• Assist with implementation and communication of approved HR policies and procedures.
• Prepare routine HR reports and metrics for leadership.
• Coordinate HR recordkeeping and employee data updates as appropriate and review records for accuracy and completeness.
• Assist with compensation research and wage or salary administration as directed by leadership.
• Work collaboratively with payroll personnel, benefit vendors, management, and HR Consulting resources to support the effective delivery of HR services.
• Identify recurring HR issues, compliance concerns, and matters requiring additional review and elevate them to management or the appropriate legal resource.

Education, Licensure and Experience

•  Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Equivalent combination of education and experience may be considered.
• Experience in human resources, including employee relations, recruitment, benefits, leave administration, workers’ compensation, or HRIS administration, preferred.
• Experience in a healthcare, medical office, or surgery center environment preferred.
• SHRM-CP or PHR certification preferred.

Supervisor Responsibility

• None

Key Competencies

• Integrity and confidentiality.
• Customer service orientation.
• Communication.
• Collaboration.
• Accountability.
• Adaptability.
• Attention to detail.
• Conflict resolution.
• Decision-making.
• Compliance and ethical judgment.

Travel

• The incumbent may travel up to 5% of the time if necessary.

Work Environment

This job operates in a professional office environment and a surgery center. This role routinely uses office equipment such as computers, phones, photocopiers, scanners and filing cabinets.

Salary Range:

$33.65|$36.05|$38.46

Job Requirements

Excellent communication skills, including both oral and written.

Working knowledge of federal and California employment laws and applicable wage and hour requirements.

Working knowledge of leave administration, reasonable accommodation process, and workers’ compensation

Familiarity with HRIS and payroll systems.

Excellent verbal and written communication.

Strong interpersonal and customer service skills.

Ability to maintain confidentiality and exercise sound judgement.

Strong organizational and time management skills.

Ability to prioritize multiple projects in a fast-paced environment.

Critical thinking and problem-solving abilities.

Strong attention to detail.

Ability to build positive working relationships at all levels of the organization.

Microsoft Office Suite.

Ability to recognize complex or sensitive HR matters and seek appropriate guidance when needed.

Ability to coordinate multiple HR processes, maintain accurate records, and follow through on deadlines.

Education, Licensure and Experience

 Bachelor's degree in Human Resources, Business Administration, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience in human resources, including employee relations, recruitment, benefits, leave administration, workers’ compensation, or HRIS administration, preferred.

Experience in a healthcare, medical office, or surgery center environment preferred.

SHRM-CP or PHR certification preferred.