ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Clearance Requirement: Secret (with the ability to obtain a Top Secret clearance)

Work Location: Washington, DC

Work Schedule: Hybrid work schedule. 2 days onsite and 3 days remote per week. Candidates must possess the ability to adapt to rapidly changing onsite requirements as customer and project demands dictate. 

Position Overview: ZenPoint Solutions is seeking a technically inclined Scrum Master II with 5+ years of experience in Agile methodologies, specifically Scrum and Kanban, and a proven track record of successfully leading and coaching engineering and software development teams. The Scrum Master will facilitate ceremonies across both Scrum and Kanban frameworks, remove impediments, bridge the gap between technical teams and business stakeholders, and ensure the team's adherence to Agile principles, continuous flow, and engineering best practices. 

Key Responsibilities:

• Facilitate Agile ceremonies across both Scrum and Kanban frameworks, such as daily standups, planning, retrospectives, and reviews, ensuring work is well defined, articulated, understood, and delivered.
• Collaborate with product team members to create and manage backlog items, ensuring technical dependencies and technical debt are properly prioritized.
• Manage requirements and create user stories with input from technical team members, customers, and partner teams, translating complex technical needs into actionable tasks.
• Instruct, guide, and mentor team members in using Microsoft Azure DevOps and/or Jira for planning and tracking platform work, including CI/CD pipeline integration visibility and managing continuous flow.
• Coordinate with Department security and governance boards to ensure ongoing compliance with standards and mandates.
• Coordinate across partner Agile teams, collaborating with other Scrum Masters and development teams to manage dependencies.
• Track delivery and implementation tasks, ensuring operations, security protocols, and compliance procedures are strictly followed.
• Take responsibility for the quality, content, and prompt delivery of all tasks and contractual deliverables associated with the project.
• Coach a continuous improvement mindset and recommend adjustments to established delivery practices, particularly around DevSecOps, automation, and optimizing workflow.
• Identify, articulate, and escalate technical and project risks, tracking them toward resolution with required stakeholders.
• Collaborate with the Product Owner and Product Team to ensure cohesion, coordination, and the resolution of issues.
• Interface with key stakeholders in a professional, business-oriented setting, effectively translating complex technical jargon for non-technical audiences.

Required Qualifications:

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• Bachelor’s or Associate’s degree or equivalent work experience in Computer Science, Information Technology, or a related technical field. 
• 5+ years of experience working as a Scrum Master on technical, software development, or engineering projects.
• Well versed in project management and a strong familiarity with IT infrastructure, cloud environments, and software development lifecycles.
• Experience using Microsoft Azure DevOps or similar ALM tools (Jira, Rally, etc.).
• Understanding and experience in Agile methodologies, specifically including both Scrum and Kanban.
• Leadership experience and skills, with exceptional interpersonal and communications skills.
• Proven experience coaching and mentoring others.
• Experience and understanding working in an information technology environment, with an ability to actively participate in technical discussions.
• Excellent oral and written communication skills, with an ability to communicate complex technical topics to management and business stakeholders.
• Experience developing technical briefs and presenting at the executive level.

Preferred Qualifications:

• Experience and understanding working with analytics platform tools, including data ingestion, storage, analytics, and visualizations tools.
• Experience coaching Agile teams in the adoption and improvement of Agile tools, CI/CD pipelines, and automated testing processes.
• Certifications such as Scrum Master, Product Owner, and/or Project Management Professional (e.g., CSM, PSM I/II, PMI-ACP).
• Technical background as a former developer, QA engineer, or systems analyst is a strong plus.
• Able to manage shifting priorities.
• White glove level of customer service skills.
• Strong focus and commitment to providing end-user customer service.
• Exceptionally skilled at navigating changing priorities, customer demands, and demanding schedules.

Compensation: The salary range for this position is $120,000 - $140,000 and will be commensurate with experience. 

No recruitment agencies, please.

Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other status protected under applicable federal, state, or local laws.