Home & Community Case Manager – Autism Related Services (ARS)

Brighter Stronger Foundation, LLC

Location: Maryland – Office, Home & Community-Based Settings
Employment Type: Full-Time
FLSA Classification: Exempt
Department: Home & Community Services / Autism Related Services
Reports To: Home & Community Program Manager

Make an Impact Where It Matters Most!

Are you an experienced human services professional with a passion for supporting individuals with autism and leading teams toward meaningful outcomes?

Brighter Stronger Foundation (BSF) is seeking a highly organized, results-driven Home & Community Case Manager – Autism Related Services (ARS) to coordinate individualized services, supervise assigned staff, and ensure high-quality service delivery within home and community settings.

This position is ideal for a professional who combines strong case management skills with operational leadership, staff accountability, family engagement, and a commitment to regulatory compliance.

The successful candidate will manage assigned caseloads, oversee service implementation, monitor documentation and performance, and collaborate with families, behavioral specialists, direct-support professionals, and interdisciplinary teams to support client progress.

Key Responsibilities

Case Management & Client Services

• Manage an assigned caseload and coordinate individualized Autism Related Services from initial referral through ongoing service reviews and transitions.
• Translate authorized service plans and person-centered goals into organized schedules, staffing assignments, and measurable service delivery expectations.
• Coordinate appropriate client and staff matching, service introductions, and individualized support arrangements.
• Monitor client progress, treatment plan implementation, service attendance, and changes in client needs.
• Conduct home and community visits, case reviews, and team meetings to evaluate service quality and client outcomes.
• Collaborate with families, caregivers, schools, providers, and community partners to ensure continuity of services.
• Promote client independence, community integration, personal choice, and individualized support.

Staff Supervision & Leadership

• Supervise, coach, and support assigned behavioral specialists and direct-support professionals.
• Establish clear expectations for service delivery, documentation, communication, professional conduct, and safety.
• Monitor staff assignments, performance, attendance, and adherence to individualized service plans.
• Identify performance deficiencies and initiate appropriate coaching, training, and corrective action recommendations.
• Support staff competency development, onboarding, and ongoing performance improvement.
• Escalate employee conduct, safety, clinical, and compliance concerns to the appropriate leadership personnel.

Documentation, Quality Assurance & Compliance

• Ensure client records, service documentation, authorizations, contact notes, and progress reports are accurate, complete, and submitted within established deadlines.
• Monitor documentation integrity and ensure records accurately reflect services performed.
• Review service delivery data, utilization, staffing, and performance outcomes to identify operational gaps.
• Participate in quality assurance reviews, internal audits, corrective action plans, and continuous improvement initiatives.
• Maintain compliance with applicable Maryland regulations, COMAR requirements, CARF accreditation standards, payer requirements, and organizational policies.
• Protect confidential client and organizational information in accordance with HIPAA and applicable privacy requirements.

Client Safety & Risk Management

• Monitor client safety concerns, behavioral risks, environmental barriers, and potential service interruptions.
• Ensure incidents, injuries, abuse or neglect concerns, and other reportable events are documented and escalated promptly.
• Coordinate with qualified clinical professionals when assessments, treatment modifications, or licensed clinical decisions are necessary.
• Reinforce appropriate crisis prevention, emergency response, professional boundaries, and risk management procedures.
• Promote safe, ethical, person-centered services in all assigned environments.

Required Qualifications

Candidates must meet one of the following educational and professional experience requirements:

• Bachelor's degree with at least five (5) years of relevant professional experience; OR
• Master's degree with at least three (3) years of relevant professional experience.

Applicants must also demonstrate:

• Relevant experience in autism services, developmental disabilities, behavioral health, case management, human services, or related service environments.
• Experience coordinating client services, monitoring program operations, and supporting or supervising employees.
• Knowledge of person-centered planning, individualized service delivery, and behavioral support practices.
• Strong documentation, organizational, problem-solving, and time-management skills.
• Ability to manage multiple cases, deadlines, staff assignments, and competing operational priorities.
• Effective verbal and written communication skills and the ability to collaborate with families, employees, and interdisciplinary teams.
• Professional judgment, accountability, confidentiality, and ethical decision-making.
• Ability to utilize electronic documentation systems and organizational technology.

Additional Requirements

• Successful completion of required background screening, reference checks, credential verification, and program-specific clearances.
• Completion and maintenance of required training, competencies, certifications, and clearances applicable to assigned responsibilities.
• Ability to travel locally and perform assigned duties in office, residential, and community-based service environments.
• Ability to respond appropriately to client safety concerns and service-related emergencies within established training and professional authority.

What Success Looks Like at BSF

We are seeking a Case Manager who:

• Maintains organized, compliant caseloads and consistently meets documentation deadlines.
• Holds assigned staff accountable for quality service delivery and professional expectations.
• Identifies service gaps early and implements meaningful, measurable improvements.
• Builds strong, collaborative relationships with clients, families, employees, and community partners.
• Demonstrates sound judgment, initiative, and ownership of assigned responsibilities.
• Maintains a strong commitment to client safety, service integrity, and operational excellence.

Why Join Brighter Stronger Foundation?

At Brighter Stronger Foundation, our work is centered on strengthening individuals, supporting families, and making a meaningful difference in the communities we serve.

As a Home & Community Case Manager, you will have the opportunity to lead service coordination efforts, mentor direct-support professionals, and contribute directly to the quality and effectiveness of autism-related services.

If you are a dedicated professional who values accountability, compassionate service, and measurable results, we encourage you to apply and become part of the BSF team!

Equal Employment Opportunity

Brighter Stronger Foundation, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Reasonable accommodations are available to qualified applicants and employees with disabilities in accordance with applicable law.