About Us:
At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.

We’re looking for a Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, and having Medical Assisting experience/certifications to work in the back of house is a plus but not required.

Position Summary

As a Front Desk Receptionist, you will play an essential role in supporting both the clinical and administrative operations of our occupational health clinic.

Responsibilities include patient check-in and check-out, scheduling, and phone call/email communications. 

The ideal candidate will possess strong communication, organizational, and multitasking skills, work well in a team-oriented environment, and maintain a positive, professional attitude. Candidates must be comfortable performing administrative duties.

What You'll Do

Front Office & Administrative Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage patient check-in and check-out processes, including scheduling appointments, verifying demographics, and updating patient records.
• Answer and route phone calls, respond to inquiries, and support front-desk communication.
• Maintain a clean, organized reception area and ensure patient documentation is properly scanned and entered into the Electronic Health Record (EHR) system.
• Assist with administrative duties, including filing, faxing, data entry, and general office support.
• Coordinate with medical staff to maintain efficient patient flow and communication.

General Expectations

• Maintain patient confidentiality and comply with HIPAA regulations and clinic policies.
• Demonstrate strong multitasking abilities and effectively prioritize responsibilities in a fast-paced clinical environment.
• Work collaboratively with providers, clinical staff, and administrative team members to ensure quality patient care.
• Maintain a positive, professional attitude and provide excellent customer service.
• Demonstrate flexibility and a willingness to cross-train in various clinical and administrative responsibilities.

Clinic Schedule

Our Lenexa clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.
This position is full-time, 40 hours per week. This position will be expected to travel between the two clinics.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Minimum Qualifications:

• High school diploma or equivalent required.
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Preferred Qualifications:

• 2+ year of front-desk, receptionist or medical office experience.
• 1+ year of medical assistant experience.
• Familiarity with electronic health record systems and basic medical/insurance terminology.
• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.
• Openness to getting cross-train in our back of house areas.

Join Our Team

If you’re organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you. Apply today and become part of a team that truly values care — for our patients, our partners, and each other.