The Administrative Coordinator is responsible for supporting and coordinating the administrative functions of the occupational medicine and primary care acute/same day appointment service line. This position serves as the central point of contact for employer clients and patients ensuring efficient coordination and delivery of occupational medicine and same day primary care services across multiple locations while providing accurate and timely billing and accounts receivable duties.  

Role and responsibilities: 

- Schedules occupational medicine and same day acute primary care appointments for three offices

- Patient check-in utilizing two EMR platforms and electronic means for patient forms

- Primary administrative resource for occ med employer clients responding timely to phone calls, voicemails, emails and employer portal messages 

- Coordinates and schedules on-site occupational medicine services 

- Monthly occ med billing and actively works employer accounts receivable

- Coordinates occupational medicine referrals 

- Maintains employer database and client protocols in PrognoCIS -

- Assists with coordination of several DOT random testing programs  

- Assists with proposals and service expansion quotes 

- Orders clinical, lab and office supplies  

Qualifications and Education Requirements: 

- Strong attention to detail, highly organized, and capable of managing multiple priorities in a fast paced office 

- Must have excellent employer-focused service skills  

- 1-2 years experience in a medical office role required 

- High School Diploma or GED required 

- Associates Degree in related field preferred  

- Excellent verbal and written communication skills 

- Strong analytical and problem-solving skills 

Preferred Skills: 

- Prior medical billing experience

- Occupational Medicine or Urgent Care experience

- Proficient in Microsoft Suite