The Business Loan Processor ensures the timely processing of commercial loan documents, gathering all necessary information prior to loan closings and bookings. This role assists lenders and customers with required documentation, enhancing overall client relationships by addressing questions regarding existing loans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Processing Business Loan Requests:
- Prepare all closing packages for new loans, modifications, extensions, and renewals.
- Complete funding and booking of recently closed loans.
- Prepare adverse action notices.
- Adhere to compliance laws and regulations.
- Assist in satisfying technical exceptions.
Customer and Lender Service:
- Assist in keeping the pipeline updated with details of new and renewing loans.
- Attend weekly meetings with lenders to review loans in process.
- Process payoff requests, paid loans, and payments as needed.
- Serve as an additional point of contact for client inquiries.
- Provide exceptional internal and external customer service.
- Exhibit strong attention to detail.
SECONDARY DUTIES AND RESPONSIBILITIES
- Complete scanning processes as needed.
- Conduct post-closing reviews.
- Learn the processing of complex credit files, SBA loans, and loan participations.
- Provide input on the Commercial Training Manual and suggest process improvements.
- Perform other duties as assigned.
SKILLS
Excellent written and verbal communication skills.
- Ability to meet deadlines with accuracy.
- Strong orientation towards policies and procedures.
- Effective and efficient work habits.
- Proficiency in computer software.
- Strong interpersonal and problem-solving abilities.
- Adaptability to changing priorities while working on various loan types and customer situations.
EEOC/ADA STATEMENT
The incumbent must be able to accommodate detailed work, problem solving, customer contact, math, language, verbal and written communications, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.
Bank of Sun Prairie is committed to the full inclusion of all qualified individuals. As part of this commitment, Bank of Sun Prairie will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Colleagues and/or candidates should contact Human Resources with any questions or concerns.