Education & Experience

• At least 1 year of experience in maintenance, preferably within a hotel or hospitality environment.
• Technical certification in HVAC, plumbing, or electrical systems is a plus.
• Must possess strong problem-solving skills and the ability to communicate information clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in high-pressure situations and maintain composure under stress.
• Must demonstrate initiative in job performance, anticipating maintenance needs proactively.
• Must effectively handle workplace problems, including anticipating, preventing, identifying, and solving issues as necessary.
• Strong ability to assimilate complex information from various sources and adapt solutions to meet specific needs.
• Effective listening skills to understand and clarify issues raised by guests and staff.

Requirements

• Approach all interactions with guests and employees in a friendly, service-oriented manner.
• Uphold high standards of personal appearance and grooming, including wearing the appropriate uniform and name tag while on duty.
• Always comply with Fordson Hotel standards and regulations to promote safe and efficient hotel operations.
• Comply with certification requirements applicable to the position, including safety and maintenance certifications.
• Maintain a warm and friendly demeanor at all times.
• Possess thorough knowledge of hotel systems and equipment, ensuring they are maintained according to Fordson Hotel standards.
• Conduct regular inspections of guest room facilities and respond promptly to maintenance requests, addressing guest concerns with professionalism and efficiency.
• Collaborate with other departments to ensure minimal disruption to guests during maintenance activities.