• Greeting and directing patients to appropriate departments or individuals. 
• Answering, screening, and forwarding phone calls and handling basic inquiries. 
• Managing appointments, depending on the industry (e.g., hotels, offices). 
• Processing payments or handling basic bookkeeping tasks when required. 
• Maintaining a clean, organized, and secure reception area and enforcing safety procedures. 
• Handling incoming and outgoing mail and packages and distributing correspondence. 
• Updating records, files, calendars, and schedules to support office operations. 
• Collaborating with other staff such as housekeeping, maintenance, or administrative teams. 
• Addressing patient concerns, resolving minor issues, and escalating when necessary.  Resumes, and Career Resources

Required Skills and Qualifications

• Strong communication and interpersonal skills. 
• Ability to multitask in a busy environment. 
• Customer service orientation and professionalism. 
• Basic computer proficiency and familiarity with office equipment. 
• Organizational skills for managing schedules, files, and reception materials